Submit A Request

Your Information

Please select the product or service you are experiencing issues with.

If you selected Other, please specify what Product/Service are you having issues with.

Please enter your business address or the address of the location experiencing an issue.

Issue Information

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please supply detailed and clear steps taken to reproduce the issue you are reporting. This will allow the support team to quickly identify the issue and speed along the resolution.

Fill out and submit the form to the left for support for Thinix products such as Guest-Use Computers, Kiosks, WiFi, RocketFailover, iStatus, InternetAnywhere, and other products. 

Our business hours are Monday through Friday, 8:00 AM to 5:00 PM CST.